What is your refund policy?

What deductions are made? How will I receive my refund?

Our full refund policy can be reviewed here.

As noted in our policy, you will be responsible for costs associated with returning the product back to us, as well as a deduction to account for outgoing shipping.

If shipping is paid at the time of purchase, that amount will be retained by us.

If your order originally qualified for free shipping:

The outgoing shipping of a Flair to U.S addresses is $14, and for a Flair 58 or 58x the total is $20. This shipping cost is covered by us when the product is purchased. If the product is later returned for refund, this outgoing shipping of $14 or $20, depending on the product purchased, will be deducted from the refund amount.

Your refund will be credited back to the original form of payment: We are unable to process it back to an alternative card or account. 

Once processed, you will receive confirmation via email from our team.