---
title: Do you have a trade-in program?
description: I'd like to upgrade/trade-in my Flair. Can I do that?
---

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3. Return Information

- [Account Information](https://support.flairespresso.com/knowledge/account-information) 
    - [Account and Purchase History](https://support.flairespresso.com/knowledge/account-information#account-and-purchase-history)
    - [Managing Payments and Billing](https://support.flairespresso.com/knowledge/account-information#managing-payments-and-billing)
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- [Before You Buy](https://support.flairespresso.com/knowledge/before-you-buy) 
    - [Espresso 101](https://support.flairespresso.com/knowledge/before-you-buy#espresso-101)
    - [Flair FAQs](https://support.flairespresso.com/knowledge/before-you-buy#flair-faqs)
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    - [Recommendations](https://support.flairespresso.com/knowledge/the-classic#recommendations)
- [The NEO Flex](https://support.flairespresso.com/knowledge/the-neo-flex) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-neo-flex#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-neo-flex#faqs)
    - [Flow Control Portafilter](https://support.flairespresso.com/knowledge/the-neo-flex#flow-control-portafilter)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-neo-flex#recommendations)
- [The Royal Grinder](https://support.flairespresso.com/knowledge/the-royal-grinder) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-royal-grinder#getting-started)
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    - [Recommendations](https://support.flairespresso.com/knowledge/the-signature#recommendations)
- [The NEO](https://support.flairespresso.com/knowledge/the-neo) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-neo#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-neo#faqs)
    - [Flow Control Portafilter](https://support.flairespresso.com/knowledge/the-neo#flow-control-portafilter)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-neo#recommendations)

# Do you have a trade-in program?

## I'd like to upgrade/trade-in my Flair. Can I do that?

Due to the nature of the product, we are unable to offer a trade-in program. Orders can only be returned/exchanged within our 30-day [return window](https://flairespresso.com/return-policy/). 

However, we do have many accessories that can be used to upgrade your Flair, depending on the model. Check its corresponding accessory page on our website to see options, browse our knowledge base for upgrade compatibility information, or contact us directly for suggestions and support. 

flairespresso.com Help Center

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- [Contact us](https://support.flairespresso.com/knowledge/kb-tickets/new)