---
title: My tracking isn't registering updates?
description: My order hasn't moved, or seems to have stalled?
---

[Skip to content](https://support.flairespresso.com/migration/knowledge/my-tracking-isnt-registering-updates#main-content)

English

Show submenu for translations

[Contact us](https://support.flairespresso.com/migration/knowledge/kb-tickets/new?hsLang=en)

![flair_espresso_logo_2018-2.png\]](https://support.flairespresso.com/hs-fs/hubfs/flair_espresso_logo_2018-2.png?height=50&name=flair_espresso_logo_2018-2.png)

- [Default HubSpot Blog](https://flairespresso-8199144.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://flairespresso-8199144.hs-sites.com/blog)
- English
  
  Show submenu for translations
- [Contact us](https://support.flairespresso.com/migration/knowledge/kb-tickets/new)
- Go to flairespresso.com

 Go to flairespresso.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Flair Help Center](https://support.flairespresso.com/migration/knowledge?hsLang=en)
2. [Account Information](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en)
3. [Processing and Shipping Information](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en#processing-and-shipping-information)

# My tracking isn't registering updates?

## My order hasn't moved, or seems to have stalled?

Please allow up to 24 hours for tracking to display updates once you've received your shipping email, as it may take some time for the courier system to update. 

If the item is stuck at the "label created" or "processing" stage for more than 24 hours, it is possible that the courier missed the initial tracking scan, which would prevent the item from registering updates as it travels along the network towards you. We recommend keeping an eye on the tracking regardless, as it is possible to "catch up" at a different facility, but it just might surprise you on your doorstep/in your mailbox with no updates reflected. 

If your order appears to be stalled, please remain patient as it is common for orders to be held at different facilities along the way, especially if traveling internationally. It may take a week or more for an order to clear customers. 

If you have not received your order, and the estimated delivery time has elapsed, contact us for further assistance. 

- [Account Information](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en#main-content)
  
  
  
  
  
    - [Account and Purchase History](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en#account-and-purchase-history)
    - [Managing Payments and Billing](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en#managing-payments-and-billing)
    - [Processing and Shipping Information](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en#processing-and-shipping-information)
    - [Promotions](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en#promotions)
- [Returns and Warranty](https://support.flairespresso.com/migration/knowledge/returns-and-warranty?hsLang=en#main-content)
  
  
  
  
  
    - [Return Information](https://support.flairespresso.com/migration/knowledge/returns-and-warranty?hsLang=en#return-information)
    - [Warranty Policy](https://support.flairespresso.com/migration/knowledge/returns-and-warranty?hsLang=en#warranty-policy)
- [Partners and Collaborators](https://support.flairespresso.com/migration/knowledge/partners-and-collaborators?hsLang=en)
- [Before You Buy](https://support.flairespresso.com/migration/knowledge/before-you-buy?hsLang=en#main-content)
  
  
  
  
  
    - [Espresso 101](https://support.flairespresso.com/migration/knowledge/before-you-buy?hsLang=en#espresso-101)
    - [Flair FAQs](https://support.flairespresso.com/migration/knowledge/before-you-buy?hsLang=en#flair-faqs)
- [The Flair 58 Family](https://support.flairespresso.com/migration/knowledge/the-flair-58-family?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-flair-58-family?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-flair-58-family?hsLang=en#faqs)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-flair-58-family?hsLang=en#recommendations)
    - [The Flair 58+](https://support.flairespresso.com/migration/knowledge/the-flair-58-family?hsLang=en#the-flair-58)
- [The PRO2](https://support.flairespresso.com/migration/knowledge/the-pro2?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-pro2?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-pro2?hsLang=en#faqs)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-pro2?hsLang=en#recommendations)
- [The Classic](https://support.flairespresso.com/migration/knowledge/the-classic?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-classic?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-classic?hsLang=en#faqs)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-classic?hsLang=en#recommendations)
- [The NEO Flex](https://support.flairespresso.com/migration/knowledge/the-neo-flex?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-neo-flex?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-neo-flex?hsLang=en#faqs)
    - [Flow Control Portafilter](https://support.flairespresso.com/migration/knowledge/the-neo-flex?hsLang=en#flow-control-portafilter)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-neo-flex?hsLang=en#recommendations)
- [The Royal Grinder](https://support.flairespresso.com/migration/knowledge/the-royal-grinder?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-royal-grinder?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-royal-grinder?hsLang=en#faqs)
- [The Signature](https://support.flairespresso.com/migration/knowledge/the-signature?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-signature?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-signature?hsLang=en#faqs)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-signature?hsLang=en#recommendations)
- [The NEO](https://support.flairespresso.com/migration/knowledge/the-neo?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-neo?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-neo?hsLang=en#faqs)
    - [Flow Control Portafilter](https://support.flairespresso.com/migration/knowledge/the-neo?hsLang=en#flow-control-portafilter)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-neo?hsLang=en#recommendations)

- [Default HubSpot Blog](https://flairespresso-8199144.hs-sites.com/blog)

[![vast.png](https://support.flairespresso.com/hs/hsstatic/content_shared_assets/static-1.4092/img/vast.png "vast.png")](http://flairespresso.com)

flairespresso.com Help Center

Copyright © 2026, Flair Espresso