---
title: How do I exchange an item?
description: At this time, we do not technically support exchanges. You will need to return your item following our return policy and separately order the item you'd like instead via our website. Contact our team
---

[Skip to content](https://support.flairespresso.com/migration/knowledge/how-do-i-exchange-an-item#main-content)

English

Show submenu for translations

[Contact us](https://support.flairespresso.com/migration/knowledge/kb-tickets/new?hsLang=en)

![flair_espresso_logo_2018-2.png\]](https://support.flairespresso.com/hs-fs/hubfs/flair_espresso_logo_2018-2.png?height=50&name=flair_espresso_logo_2018-2.png)

- [Default HubSpot Blog](https://flairespresso-8199144.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://flairespresso-8199144.hs-sites.com/blog)
- English
  
  Show submenu for translations
- [Contact us](https://support.flairespresso.com/migration/knowledge/kb-tickets/new)
- Go to flairespresso.com

 Go to flairespresso.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Flair Help Center](https://support.flairespresso.com/migration/knowledge?hsLang=en)
2. [Returns and Warranty](https://support.flairespresso.com/migration/knowledge/returns-and-warranty?hsLang=en)
3. [Return Information](https://support.flairespresso.com/migration/knowledge/returns-and-warranty?hsLang=en#return-information)

# How do I exchange an item?

At this time, we do not technically support exchanges. You will need to return your item following our [return policy](https://flairespresso.com/return-policy/) and separately order the item you'd like instead via our website.

Contact our team via [flairespresso.com/contact](http://flairespresso.com/contact) to get started. We're here to help make it as smooth as possible. 

- [Account Information](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en#main-content)
  
  
  
  
  
    - [Account and Purchase History](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en#account-and-purchase-history)
    - [Managing Payments and Billing](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en#managing-payments-and-billing)
    - [Processing and Shipping Information](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en#processing-and-shipping-information)
    - [Promotions](https://support.flairespresso.com/migration/knowledge/account-information?hsLang=en#promotions)
- [Returns and Warranty](https://support.flairespresso.com/migration/knowledge/returns-and-warranty?hsLang=en#main-content)
  
  
  
  
  
    - [Return Information](https://support.flairespresso.com/migration/knowledge/returns-and-warranty?hsLang=en#return-information)
    - [Warranty Policy](https://support.flairespresso.com/migration/knowledge/returns-and-warranty?hsLang=en#warranty-policy)
- [Partners and Collaborators](https://support.flairespresso.com/migration/knowledge/partners-and-collaborators?hsLang=en)
- [Before You Buy](https://support.flairespresso.com/migration/knowledge/before-you-buy?hsLang=en#main-content)
  
  
  
  
  
    - [Espresso 101](https://support.flairespresso.com/migration/knowledge/before-you-buy?hsLang=en#espresso-101)
    - [Flair FAQs](https://support.flairespresso.com/migration/knowledge/before-you-buy?hsLang=en#flair-faqs)
- [The Flair 58 Family](https://support.flairespresso.com/migration/knowledge/the-flair-58-family?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-flair-58-family?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-flair-58-family?hsLang=en#faqs)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-flair-58-family?hsLang=en#recommendations)
    - [The Flair 58+](https://support.flairespresso.com/migration/knowledge/the-flair-58-family?hsLang=en#the-flair-58)
- [The PRO2](https://support.flairespresso.com/migration/knowledge/the-pro2?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-pro2?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-pro2?hsLang=en#faqs)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-pro2?hsLang=en#recommendations)
- [The Classic](https://support.flairespresso.com/migration/knowledge/the-classic?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-classic?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-classic?hsLang=en#faqs)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-classic?hsLang=en#recommendations)
- [The NEO Flex](https://support.flairespresso.com/migration/knowledge/the-neo-flex?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-neo-flex?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-neo-flex?hsLang=en#faqs)
    - [Flow Control Portafilter](https://support.flairespresso.com/migration/knowledge/the-neo-flex?hsLang=en#flow-control-portafilter)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-neo-flex?hsLang=en#recommendations)
- [The Royal Grinder](https://support.flairespresso.com/migration/knowledge/the-royal-grinder?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-royal-grinder?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-royal-grinder?hsLang=en#faqs)
- [The Signature](https://support.flairespresso.com/migration/knowledge/the-signature?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-signature?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-signature?hsLang=en#faqs)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-signature?hsLang=en#recommendations)
- [The NEO](https://support.flairespresso.com/migration/knowledge/the-neo?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.flairespresso.com/migration/knowledge/the-neo?hsLang=en#getting-started)
    - [FAQs](https://support.flairespresso.com/migration/knowledge/the-neo?hsLang=en#faqs)
    - [Flow Control Portafilter](https://support.flairespresso.com/migration/knowledge/the-neo?hsLang=en#flow-control-portafilter)
    - [Recommendations](https://support.flairespresso.com/migration/knowledge/the-neo?hsLang=en#recommendations)

- [Default HubSpot Blog](https://flairespresso-8199144.hs-sites.com/blog)

[![vast.png](https://support.flairespresso.com/hs/hsstatic/content_shared_assets/static-1.4092/img/vast.png "vast.png")](http://flairespresso.com)

flairespresso.com Help Center

Copyright © 2026, Flair Espresso