---
title: How will I receive my refund?
description: Once your return is received and processed, your refund will be issued (following our Return Policy) to the same payment method used at the time of purchase. We cannot refund it to an alternative card
---

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[Flair Help Center](https://support.flairespresso.com/knowledge)

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- [Contact us](https://support.flairespresso.com/knowledge/kb-tickets/new)

 Managing Payments and Billing

- [Account Information](https://support.flairespresso.com/knowledge/account-information) 
    - [Account and Purchase History](https://support.flairespresso.com/knowledge/account-information#account-and-purchase-history)
    - [Managing Payments and Billing](https://support.flairespresso.com/knowledge/account-information#managing-payments-and-billing)
    - [Processing and Shipping Information](https://support.flairespresso.com/knowledge/account-information#processing-and-shipping-information)
    - [Promotions](https://support.flairespresso.com/knowledge/account-information#promotions)
- [Returns and Warranty](https://support.flairespresso.com/knowledge/returns-and-warranty) 
    - [Return Information](https://support.flairespresso.com/knowledge/returns-and-warranty#return-information)
    - [Warranty Policy](https://support.flairespresso.com/knowledge/returns-and-warranty#warranty-policy)
- [Partners and Collaborators](https://support.flairespresso.com/knowledge/partners-and-collaborators)
- [Before You Buy](https://support.flairespresso.com/knowledge/before-you-buy) 
    - [Espresso 101](https://support.flairespresso.com/knowledge/before-you-buy#espresso-101)
    - [Flair FAQs](https://support.flairespresso.com/knowledge/before-you-buy#flair-faqs)
- [The Flair 58 Family](https://support.flairespresso.com/knowledge/the-flair-58-family) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-flair-58-family#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-flair-58-family#faqs)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-flair-58-family#recommendations)
    - [The Flair 58+](https://support.flairespresso.com/knowledge/the-flair-58-family#the-flair-58)
- [The PRO2](https://support.flairespresso.com/knowledge/the-pro2) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-pro2#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-pro2#faqs)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-pro2#recommendations)
- [The Classic](https://support.flairespresso.com/knowledge/the-classic) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-classic#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-classic#faqs)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-classic#recommendations)
- [The NEO Flex](https://support.flairespresso.com/knowledge/the-neo-flex) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-neo-flex#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-neo-flex#faqs)
    - [Flow Control Portafilter](https://support.flairespresso.com/knowledge/the-neo-flex#flow-control-portafilter)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-neo-flex#recommendations)
- [The Royal Grinder](https://support.flairespresso.com/knowledge/the-royal-grinder) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-royal-grinder#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-royal-grinder#faqs)
- [The Signature](https://support.flairespresso.com/knowledge/the-signature) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-signature#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-signature#faqs)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-signature#recommendations)
- [The NEO](https://support.flairespresso.com/knowledge/the-neo) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-neo#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-neo#faqs)
    - [Flow Control Portafilter](https://support.flairespresso.com/knowledge/the-neo#flow-control-portafilter)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-neo#recommendations)

[Back to home](https://support.flairespresso.com/knowledge)

1. [Flair Help Center](https://support.flairespresso.com/knowledge)
2. [Account Information](https://support.flairespresso.com/knowledge/account-information)
3. Managing Payments and Billing

- [Account Information](https://support.flairespresso.com/knowledge/account-information) 
    - [Account and Purchase History](https://support.flairespresso.com/knowledge/account-information#account-and-purchase-history)
    - [Managing Payments and Billing](https://support.flairespresso.com/knowledge/account-information#managing-payments-and-billing)
    - [Processing and Shipping Information](https://support.flairespresso.com/knowledge/account-information#processing-and-shipping-information)
    - [Promotions](https://support.flairespresso.com/knowledge/account-information#promotions)
- [Returns and Warranty](https://support.flairespresso.com/knowledge/returns-and-warranty) 
    - [Return Information](https://support.flairespresso.com/knowledge/returns-and-warranty#return-information)
    - [Warranty Policy](https://support.flairespresso.com/knowledge/returns-and-warranty#warranty-policy)
- [Partners and Collaborators](https://support.flairespresso.com/knowledge/partners-and-collaborators)
- [Before You Buy](https://support.flairespresso.com/knowledge/before-you-buy) 
    - [Espresso 101](https://support.flairespresso.com/knowledge/before-you-buy#espresso-101)
    - [Flair FAQs](https://support.flairespresso.com/knowledge/before-you-buy#flair-faqs)
- [The Flair 58 Family](https://support.flairespresso.com/knowledge/the-flair-58-family) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-flair-58-family#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-flair-58-family#faqs)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-flair-58-family#recommendations)
    - [The Flair 58+](https://support.flairespresso.com/knowledge/the-flair-58-family#the-flair-58)
- [The PRO2](https://support.flairespresso.com/knowledge/the-pro2) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-pro2#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-pro2#faqs)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-pro2#recommendations)
- [The Classic](https://support.flairespresso.com/knowledge/the-classic) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-classic#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-classic#faqs)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-classic#recommendations)
- [The NEO Flex](https://support.flairespresso.com/knowledge/the-neo-flex) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-neo-flex#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-neo-flex#faqs)
    - [Flow Control Portafilter](https://support.flairespresso.com/knowledge/the-neo-flex#flow-control-portafilter)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-neo-flex#recommendations)
- [The Royal Grinder](https://support.flairespresso.com/knowledge/the-royal-grinder) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-royal-grinder#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-royal-grinder#faqs)
- [The Signature](https://support.flairespresso.com/knowledge/the-signature) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-signature#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-signature#faqs)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-signature#recommendations)
- [The NEO](https://support.flairespresso.com/knowledge/the-neo) 
    - [Getting Started](https://support.flairespresso.com/knowledge/the-neo#getting-started)
    - [FAQs](https://support.flairespresso.com/knowledge/the-neo#faqs)
    - [Flow Control Portafilter](https://support.flairespresso.com/knowledge/the-neo#flow-control-portafilter)
    - [Recommendations](https://support.flairespresso.com/knowledge/the-neo#recommendations)

# How will I receive my refund?

Once your return is received and processed, your refund will be issued (following our [Return Policy](https://flairespresso.com/return-policy/)) to the same payment method used at the time of purchase. We cannot refund it to an alternative card or account. 

Once your refund has been issued, you will receive an email confirmation from our team. 

flairespresso.com Help Center

- [Go to flairespresso.com](https://flairespresso.com)
- [Contact us](https://support.flairespresso.com/knowledge/kb-tickets/new)