--- title: Do you offer price adjustments? description: Am I eligible for a price adjustment or refund during a sale --- [![company logo](https://support.flairespresso.com/hs-fs/hubfs/flair_espresso_logo_2018-2.png?height=120&name=flair_espresso_logo_2018-2.png)](https://flairespresso.com) [Flair Help Center](https://support.flairespresso.com/knowledge) - [Go to flairespresso.com](https://flairespresso.com) - [Contact us](https://support.flairespresso.com/knowledge/kb-tickets/new) Promotions - [Account Information](https://support.flairespresso.com/knowledge/account-information) - [Account and Purchase History](https://support.flairespresso.com/knowledge/account-information#account-and-purchase-history) - [Managing Payments and Billing](https://support.flairespresso.com/knowledge/account-information#managing-payments-and-billing) - [Processing and Shipping Information](https://support.flairespresso.com/knowledge/account-information#processing-and-shipping-information) - [Promotions](https://support.flairespresso.com/knowledge/account-information#promotions) - [Returns and Warranty](https://support.flairespresso.com/knowledge/returns-and-warranty) - [Return Information](https://support.flairespresso.com/knowledge/returns-and-warranty#return-information) - [Warranty Policy](https://support.flairespresso.com/knowledge/returns-and-warranty#warranty-policy) - [Partners and Collaborators](https://support.flairespresso.com/knowledge/partners-and-collaborators) - [Before You Buy](https://support.flairespresso.com/knowledge/before-you-buy) - [Espresso 101](https://support.flairespresso.com/knowledge/before-you-buy#espresso-101) - [Flair FAQs](https://support.flairespresso.com/knowledge/before-you-buy#flair-faqs) - [The Flair 58 Family](https://support.flairespresso.com/knowledge/the-flair-58-family) - [Getting Started](https://support.flairespresso.com/knowledge/the-flair-58-family#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-flair-58-family#faqs) - [Recommendations](https://support.flairespresso.com/knowledge/the-flair-58-family#recommendations) - [The Flair 58+](https://support.flairespresso.com/knowledge/the-flair-58-family#the-flair-58) - [The PRO2](https://support.flairespresso.com/knowledge/the-pro2) - [Getting Started](https://support.flairespresso.com/knowledge/the-pro2#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-pro2#faqs) - [Recommendations](https://support.flairespresso.com/knowledge/the-pro2#recommendations) - [The Classic](https://support.flairespresso.com/knowledge/the-classic) - [Getting Started](https://support.flairespresso.com/knowledge/the-classic#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-classic#faqs) - [Recommendations](https://support.flairespresso.com/knowledge/the-classic#recommendations) - [The NEO Flex](https://support.flairespresso.com/knowledge/the-neo-flex) - [Getting Started](https://support.flairespresso.com/knowledge/the-neo-flex#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-neo-flex#faqs) - [Flow Control Portafilter](https://support.flairespresso.com/knowledge/the-neo-flex#flow-control-portafilter) - [Recommendations](https://support.flairespresso.com/knowledge/the-neo-flex#recommendations) - [The Royal Grinder](https://support.flairespresso.com/knowledge/the-royal-grinder) - [Getting Started](https://support.flairespresso.com/knowledge/the-royal-grinder#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-royal-grinder#faqs) - [The Signature](https://support.flairespresso.com/knowledge/the-signature) - [Getting Started](https://support.flairespresso.com/knowledge/the-signature#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-signature#faqs) - [Recommendations](https://support.flairespresso.com/knowledge/the-signature#recommendations) - [The NEO](https://support.flairespresso.com/knowledge/the-neo) - [Getting Started](https://support.flairespresso.com/knowledge/the-neo#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-neo#faqs) - [Flow Control Portafilter](https://support.flairespresso.com/knowledge/the-neo#flow-control-portafilter) - [Recommendations](https://support.flairespresso.com/knowledge/the-neo#recommendations) [Back to home](https://support.flairespresso.com/knowledge) 1. [Flair Help Center](https://support.flairespresso.com/knowledge) 2. [Account Information](https://support.flairespresso.com/knowledge/account-information) 3. Promotions - [Account Information](https://support.flairespresso.com/knowledge/account-information) - [Account and Purchase History](https://support.flairespresso.com/knowledge/account-information#account-and-purchase-history) - [Managing Payments and Billing](https://support.flairespresso.com/knowledge/account-information#managing-payments-and-billing) - [Processing and Shipping Information](https://support.flairespresso.com/knowledge/account-information#processing-and-shipping-information) - [Promotions](https://support.flairespresso.com/knowledge/account-information#promotions) - [Returns and Warranty](https://support.flairespresso.com/knowledge/returns-and-warranty) - [Return Information](https://support.flairespresso.com/knowledge/returns-and-warranty#return-information) - [Warranty Policy](https://support.flairespresso.com/knowledge/returns-and-warranty#warranty-policy) - [Partners and Collaborators](https://support.flairespresso.com/knowledge/partners-and-collaborators) - [Before You Buy](https://support.flairespresso.com/knowledge/before-you-buy) - [Espresso 101](https://support.flairespresso.com/knowledge/before-you-buy#espresso-101) - [Flair FAQs](https://support.flairespresso.com/knowledge/before-you-buy#flair-faqs) - [The Flair 58 Family](https://support.flairespresso.com/knowledge/the-flair-58-family) - [Getting Started](https://support.flairespresso.com/knowledge/the-flair-58-family#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-flair-58-family#faqs) - [Recommendations](https://support.flairespresso.com/knowledge/the-flair-58-family#recommendations) - [The Flair 58+](https://support.flairespresso.com/knowledge/the-flair-58-family#the-flair-58) - [The PRO2](https://support.flairespresso.com/knowledge/the-pro2) - [Getting Started](https://support.flairespresso.com/knowledge/the-pro2#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-pro2#faqs) - [Recommendations](https://support.flairespresso.com/knowledge/the-pro2#recommendations) - [The Classic](https://support.flairespresso.com/knowledge/the-classic) - [Getting Started](https://support.flairespresso.com/knowledge/the-classic#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-classic#faqs) - [Recommendations](https://support.flairespresso.com/knowledge/the-classic#recommendations) - [The NEO Flex](https://support.flairespresso.com/knowledge/the-neo-flex) - [Getting Started](https://support.flairespresso.com/knowledge/the-neo-flex#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-neo-flex#faqs) - [Flow Control Portafilter](https://support.flairespresso.com/knowledge/the-neo-flex#flow-control-portafilter) - [Recommendations](https://support.flairespresso.com/knowledge/the-neo-flex#recommendations) - [The Royal Grinder](https://support.flairespresso.com/knowledge/the-royal-grinder) - [Getting Started](https://support.flairespresso.com/knowledge/the-royal-grinder#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-royal-grinder#faqs) - [The Signature](https://support.flairespresso.com/knowledge/the-signature) - [Getting Started](https://support.flairespresso.com/knowledge/the-signature#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-signature#faqs) - [Recommendations](https://support.flairespresso.com/knowledge/the-signature#recommendations) - [The NEO](https://support.flairespresso.com/knowledge/the-neo) - [Getting Started](https://support.flairespresso.com/knowledge/the-neo#getting-started) - [FAQs](https://support.flairespresso.com/knowledge/the-neo#faqs) - [Flow Control Portafilter](https://support.flairespresso.com/knowledge/the-neo#flow-control-portafilter) - [Recommendations](https://support.flairespresso.com/knowledge/the-neo#recommendations) # Do you offer price adjustments? If your order was placed within *7 days of the start of a sale*, you may be eligible for a price adjustment. If applicable, please contact us via email for assistance processing your refund: Kindly note this offer only applies during the sale period itself.  If your order was placed outside of this 7 day price adjustment window, but within the 30 day return window, you may consider returning your full priced order following our [Return Policy](https://flairespresso.com/return-policy/) and reordering at a discount during the sale. However, please note returns have costs associated and we recommend factoring that into your savings to determine the best route for you!  We are unable to process price adjustments for orders placed through Amazon or third-party partners, as we do not hold your funds or payment information.  flairespresso.com Help Center - [Go to flairespresso.com](https://flairespresso.com) - [Contact us](https://support.flairespresso.com/knowledge/kb-tickets/new)